G to the Square

Posts Tagged ‘Customer Service

Remington: Phenomenal Customer Service

Posted by: Geries Handal on: January 26, 2009

I have HC600 hair clipper from Remington, bought through Amazon on July 2007. It’s a great machine, water proof, portable, durable, ease to handle, just great. Since it’s made for North America the charger is 120 Volts. I bought at Radio Shack a special converter, so I could charge the clipper when I moved to [...]

Know your customers: Microsoft thinks is still 1999

Posted by: Geries Handal on: January 13, 2009

Yesterday, I was looking for some information regarding the “Shrink Volume” Windows Vista utility, and found an article in Lifehacker on dual boot Vista and Windows 7. There in the Opinions section, is a post titled “In 2009, Microsoft Still Underestimates the Web”. The post is a constructive criticism, on Microsoft failure in distributing the [...]

Life after payment

Posted by: Geries Handal on: August 31, 2008

In Tegucigalpa (Honduras) you will find individuals in the stop lights try to make a living by selling you some sort of product or service. In other occasions you will find kids asking for one Lempira* or any kind help. Its common to find kids offering to clean your windshield in exchange for some change.
Couple [...]

Chasing the Seller

Posted by: Geries Handal on: August 11, 2008

Currently I’m looking to buy a new laptop, the one I have right now works fine, the challenge is that is 17 inch. It’s becoming a hassle to carry it from one place to another, especially when studying a master abroad. In Honduras you will find many places where you can buy a new laptop, [...]

Good Customer Service: an endangered species

Posted by: Geries Handal on: June 9, 2008

I have had this topic on my mind for a long time and wanted to write a blog post about it. It was going to be on how the only good customer service left, can be found in Apple Stores and at my mom’s store. Concluding that Apple some how, found a way to train [...]


a